Privacy Policy | Ellen Michaels Mobile Notary Public
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Privacy Policy

Effective Date: January 1, 2024  ·  Last Updated: April 10, 2026

This Privacy Policy explains how Ellen Michaels Mobile Notary Public ("we," "us," or "our") collects, uses, and protects information you provide when using our website or services. We are committed to protecting your privacy and handling your information with care and transparency.

1. Who We Are

Ellen Michaels Mobile Notary Public is a mobile notary service based in Chatsworth, California, serving the San Fernando Valley, Los Angeles County, and Ventura County. We can be reached at:

  • Phone: (818) 425-1126
  • Email: [email protected]
  • Address: 9909 CA-27 #284, Chatsworth, CA 91311

2. Information We Collect

We may collect the following types of information when you contact us, submit a form, or use our services:

  • Contact information: your name, phone number, email address, and mailing or service address
  • Appointment details: the type of document(s) to be notarized, preferred date and time, and meeting location
  • Identity verification information: government-issued ID details as required by California law to complete a notarization
  • Communications: messages, emails, or voicemails you send us
  • Website usage data: browser type, pages visited, time spent on pages, and referral source (collected automatically via cookies and analytics tools)

We do not collect payment card numbers directly through our website. Any payment processing is handled through secure third-party platforms.

3. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm notary appointments
  • Verify your identity as required by California notary law
  • Communicate with you about your appointment, including reminders and follow-ups
  • Respond to your inquiries and provide customer support
  • Maintain our notary journal as required by California Government Code § 8206
  • Improve our website and services
  • Comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Notary Records and Legal Requirements

As a commissioned California Notary Public, Ellen Michaels is required by law to maintain a sequential journal of all notarial acts performed (California Government Code § 8206). This journal may include your name, the type of document notarized, the date of notarization, and your signature. This record is maintained securely and may be subject to disclosure only as required by California law.

Identity documents presented for verification (such as driver's licenses or passports) are reviewed but not retained or copied unless required by the specific type of notarial act.

5. Information Sharing

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

  • Service providers: third-party tools we use to operate our business (such as scheduling software, form providers, and email services) that are contractually obligated to protect your data
  • Legal compliance: when required by law, court order, subpoena, or government authority
  • Business transfers: in the event of a sale or transfer of business assets, with appropriate privacy protections in place
  • With your consent: for any other purpose with your explicit permission

6. Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site. This may include tools such as Google Analytics. These tools collect anonymized data about page visits, traffic sources, and user behavior. You can control cookie preferences through your browser settings. Disabling cookies will not affect your ability to contact us or book an appointment.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using secure communication channels and limiting access to your information to those who need it to provide services to you. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Notary journal records are retained for the period required under California Government Code § 8206 (currently 10 years from the date of the last entry). Other business records are typically retained for 7 years. Website analytics data is retained per the settings of our analytics provider.

9. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and other applicable laws, California residents have the right to:

  • Know what personal information we collect, use, and disclose about you
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at [email protected] or call (818) 425-1126. We will respond to verifiable requests within 45 days.

10. Third-Party Links

Our website may contain links to third-party websites such as Google Maps, Facebook, or LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: